FAQs

FAQs

Frequently Asked Questions

Our goal is to provide the best customer service and to answer all of your questions in a timely manner. Below are just some of the frequently asked questions we receive.

If you do not see your answer below, please do not hesitate to contact our team by calling 0424 728 001.

How much does a house clean cost in Perth?

It depends mostly on bedrooms, bathrooms and the type of clean. We confirm final pricing before anything is booked. Typical market ranges for a standard clean sit around the mid hundreds depending on size and condition.

Do I need to be home during the clean?

Not usually. Most clients leave access instructions. If you prefer to be there for the first visit to point out specific items, that is fine too.

Is the end of lease clean bond back guaranteed?

Yes. If an agent flags something on the exit report, we return and redo that specific item at no extra cost.

What is the difference between a standard visit and a deep clean?

A standard visit covers routine upkeep. A deep clean reaches detail work such as oven interiors, grout and skirting boards that build up over time. If you are unsure which you need, tell us the situation. We recommend honestly rather than upselling.

Can I get the same cleaner every visit?

For recurring bookings, yes. Same crew ongoing. They get to know your property instead of starting fresh each time.

Do you bring your own equipment?

Yes. If you have a product preference such as fragrance free, mention it when booking. We work with that where we can.

How fast can you turn around an Airbnb clean?

It depends on your specific checkout and check in window. We coordinate with your calendar or property manager rather than a generic timeframe.

What happens if I am not happy with the result?

We return and fix whatever was not right at no extra charge. Just tell us the issue.

Do you clean offices without disrupting the workday?

Yes. That is usually the point. After hours or keyed access arranged around your operating hours.

What if my suburb is not on your list?

Get in touch anyway. We regularly extend coverage. We confirm honestly whether we can service your area before you book.

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